AI-Powered CRM: Moving Beyond Lead Scoring to Predicting Customer Churn

AI-Powered CRM: Moving Beyond Lead Scoring to Predicting Customer Churn

Introduction: The Evolution of CRM Software In the present evolving digital landscape, customer relationship management, or CRM, has emerged from just a repository of customer data to a full-fledged dynamic tool that drives business strategies and vital decisions. All this credit goes to AI-powered CRM software, which has taken a giant leap forward, converting static … Read more