Delta Air Lines is one of the leading carriers in the world, with a strong presence in New York City. The Delta Airlines New York Office serves as a central hub for travelers seeking support with reservations, ticketing, baggage services, and more. Whether you’re flying domestically or internationally, this office offers personalized assistance to ensure your journey is smooth, efficient, and hassle-free.
Delta Airlines New York Office Address
Delta Airlines Ticket Office – New York
103 East 125th Street, Harlem, New York, NY 10035, United States
Strategically located in Upper Manhattan, the Delta office in New York is easily accessible and serves both corporate and leisure travelers. It is staffed with trained professionals who handle inquiries related to flights, special assistance, and corporate travel services.
Delta Airlines Contact Information – New York Office
- Customer Support (U.S.): +1 800-221-1212
- Flight Information & Booking: +1 800-221-1212
- Delta SkyMiles Program: +1 800-323-2323
- Baggage Services: +1 800-325-8224
- Official Website: www.delta.com
Office Working Hours
- Monday to Friday: 9:00 AM – 5:00 PM (EST)
- Saturday & Sunday: Closed
- Note: For 24/7 support, passengers can contact Delta’s global customer service hotline.
Services Provided at the Delta Airlines New York Office
1. Flight Booking and Ticketing
The New York office helps with:
- Booking domestic and international flights
- Purchasing award tickets using SkyMiles
- Upgrading seats to Comfort+, First Class, or Delta One
- Finding deals and promotions on select routes
- Assisting with multi-city or complex itineraries
2. Reservation Management
Delta’s New York team assists with:
- Changing or canceling bookings
- Name corrections or changes on tickets
- Adding special services such as meal preferences or wheelchair access
- Processing flight delays, reschedules, or missed connections
3. Check-in and Travel Documentation
Although most passengers check in online or at the airport, the New York office offers help with:
- Pre-check-in support for complex itineraries
- Document verification and passport/visa inquiries
- Guidance on entry requirements, especially for international destinations
4. Baggage Services and Support
Delta Airlines’ New York office also supports travelers with:
- Lost or delayed baggage tracking
- Filing baggage damage reports or compensation claims
- Advising on baggage allowances, excess fees, and sporting equipment
- Special handling of fragile or oversized luggage
5. SkyMiles Loyalty Program Assistance
Delta’s SkyMiles is one of the most popular frequent flyer programs in the U.S. The New York office supports:
- Enrollments and account activation
- Earning and redeeming miles
- Issues with missing miles or flight credit
- Upgrades and elite tier benefits (Silver, Gold, Platinum, Diamond Medallion)
6. Special Travel Requests
The Delta office helps travelers with:
- Unaccompanied minors (UMNR) bookings
- Traveling with pets (in-cabin or in cargo)
- Medical travel or oxygen equipment arrangements
- Group travel coordination and charter services
7. Corporate and Business Travel Solutions
Delta Air Lines provides premium support for business clients and frequent flyers. The New York office coordinates with:
- Corporate accounts and travel managers
- Delta Edge™ program inquiries
- SkyBonus small business rewards program
- Access to Delta Sky Club lounges and premium airport services
Delta Airlines at New York City Airports
Delta operates from two major airports in the NYC area:
John F. Kennedy International Airport (JFK)
- Terminal: Terminal 4
- Services: Delta One Lounge, Sky Priority, Duty-Free, Shops & Dining
- International hub for transatlantic and long-haul flights
LaGuardia Airport (LGA)
- Terminal: Terminal C (newly renovated)
- Features: Delta Sky Club, state-of-the-art check-in facilities, streamlined security
- Hub for domestic U.S. operations
How to Reach Delta Airlines New York Office
By Subway
- Nearest Station: 125th Street (4/5/6 lines)
- Short walk from the subway to the office
By Bus
- Served by multiple MTA bus routes running across Manhattan
By Taxi or Rideshare
- Accessible via Uber, Lyft, and Yellow Cabs
- Curbside drop-off and pickup available at the office entrance
Nearby Attractions and Hotels
While visiting the Delta Airlines office in New York, you can also explore:
- Harlem’s historic landmarks including the Apollo Theater
- Central Park just a few blocks south
- Accommodations such as Aloft Harlem, Marriott Courtyard Manhattan, or The Harlem Flophouse
Why Visit the Delta Airlines New York Office?
The New York office is ideal for:
- Travelers who prefer in-person service
- Handling urgent rebooking or last-minute ticketing
- Filing complaints or follow-ups for refunds or baggage claims
- Getting assistance in multiple languages, including Spanish and French
Things to Remember When Visiting
- Bring your ID, ticket number, and SkyMiles info
- Walk-in visits are welcome but appointments are recommended during peak travel seasons
- The office may be closed on public holidays, so verify before visiting
Delta’s Commitment to Excellence in New York
As a global airline headquartered in Atlanta, Delta maintains a significant footprint in New York. With modern terminals at JFK and LaGuardia, and a responsive support team in Manhattan, Delta Airlines ensures that every step of your journey—from booking to baggage claim—is handled with professionalism and care.